Special Order Products

Special order products come from our supplier partners and are not kept in inventory at our location. That means orders containing items marked special order take additional time to process. 

We place the special orders each week on Wednesday morning (Holiday schedules may bump that back to Monday or Tuesday) and typically arrive between Friday and Monday. That means most orders containing special orders are shipped the first part of the week. Orders received after we have placed our special orders are delayed an additional week since we can only process special orders once a week.

A Note on availability:

Because we do not stock special order items at our location there are times when an item is not available from our partner suppliers. In this instance we will contact you with available options - or in the case of long-term out-of-stock situations we will cancel your order and inform you of the issue.

A Note on pricing:

Special order products are listed at the last available price based on our supplier price lists. Due to supply issues and price fluctuations there may be rare occasions where our listed special order price does not cover the actual cost of the item. If this is the case, we will contact you with options. These occasions are rare. 

Please feel free to contact us with any questions.

A Note on products:

We have access to thousands of products we don't even list here. Don't see a product that you want? Contact us - we can see if we can get it for you. The same schedule listed for special orders above applies - we get shipments weekly and are happy to quote you on any product you are looking for.